1111 game Privacy Policy

This privacy policy applies to the 1111 game platform and all its related services. When you use our website, open an account, make a deposit, or take part in any game or betting service, you are considered to have accepted the terms described in this policy.

1111 game is a trusted online gaming and betting platform for users in Bangladesh. Our terms and conditions and this privacy policy together form the legal basis for using the platform. These two documents complement each other, so please read both carefully.

You must be at least 21 years old. We do not knowingly collect information from minors, and any such account identified will be closed immediately.

2.1 Information Provided at Registration

When creating an account, you are required to provide the following information:

• Full name and date of birth
• Mobile number (Bangladeshi)
• Email address
• Username and password
• Mobile number linked to your payment method (bKash, Nagad, or Rocket)

2.2 Automatically Collected Information

While you use the platform, our system automatically collects certain technical information, such as:

• IP address and device type
• Browser version and operating system
• Login time and location (approximate)
• Session duration and page visit data
• Cookies and similar tracking technologies

2.3 Transaction Information

A record of every deposit, withdrawal, and bonus claim you make is stored in our system. This includes the amount, method, date, and transaction reference number.

1111 game uses your information for specific legitimate purposes. Each purpose is explained below:

3.1 Account Management

Your information is used to verify your registration, keep your login secure, and send account-related notifications.

3.2 Payment Processing

Your payment information is used to process deposits and withdrawals via bKash, Nagad, and Rocket. This information is limited to transaction verification only.

3.3 Fraud Prevention and Security

Our security team monitors your data to detect multiple accounts, fraudulent transactions, or suspicious activity. This is essential to protect the interests of all members.

3.4 Customer Support

Our 24/7 live chat and email support team may view relevant account information while resolving your issues. This information is not used for any other purpose.

3.5 Responsible Gaming

By analysing patterns in your gaming behaviour, we may recommend setting limits where needed. It is important for all members to read our responsible gaming policy in detail.

3.6 Service Improvement

Aggregated and anonymous data is used to analyse platform performance, plan new features, and improve the user experience.

1111 game uses cookies on its website — small data files stored in your browser. They help keep your login session active, remember your preferences, and ensure the platform functions properly.

4.1 Essential Cookies

The site cannot function properly without these cookies. Login verification, session management, and security tokens fall under this category. These cannot be disabled.

4.2 Analytical Cookies

Statistics such as how long users spend on each page and which features they use most are collected to improve the platform. These cookies contain no personally identifiable information.

4.3 Cookie Controls

Non-essential cookies can be disabled from your browser settings. However, this may limit some features of the site.

1111 game never sells your personal information. However, limited data sharing may occur in certain specific situations:

5.1 Payment Processors

Only the minimum information required to verify payments is shared with bKash, Nagad, and Rocket. This information is governed by the respective payment service's own privacy policy.

5.2 Technology Service Providers

Trusted providers of server hosting, cybersecurity, and analytics services receive only the information necessary to operate those services. These providers are contractually bound to protect your data.

5.3 Legal Obligations

Information may be disclosed in response to a court order, a lawful request from a law enforcement agency, or any other legal requirement. In such cases, we provide only the minimum information necessary.

1111 game uses multiple layers of security technology to keep your information protected:

• SSL Encryption: All data transmitted between the website and your device is encrypted using SSL technology.
• Password Hashing: Your password is never stored directly — only its hash value is kept.
• Access Controls: Only authorised staff can access specific information.
• Regular Security Audits: Audits are conducted regularly to identify system vulnerabilities.
• Firewall and DDoS Protection: Advanced firewall systems are in place to protect servers from external attacks.

However, no data transmission over the internet is completely risk-free. You also have a responsibility — keep your password private and contact our support team if you notice anything suspicious.

Your information is retained for as long as your account remains active. Even after an account is closed, data may be kept for a set period for legal, financial, and security reasons.

Transaction records and identity verification documents are retained for an extended period in accordance with financial regulations. Analytical data is kept in anonymous form for a defined period, then permanently deleted.

As a member of 1111 game, you have certain rights regarding your own information:

8.1 Right to Access

You may request to know what information we hold about you. Contact the support team and the information will be provided after identity verification.

8.2 Right to Correction

If your profile contains incorrect information, you may request a correction. Changes to your name, mobile number, or email will require a verification process.

8.3 Right to Close Your Account

You may request to close your account at any time. However, if there are pending transactions or unmet bonus conditions, the account will be closed after those are resolved. Details on how to close an account are available in our FAQ section.

8.4 Right to Opt Out of Marketing

If you wish to stop receiving promotional emails or notifications, let the support team know. However, important account-related messages (transaction confirmations, security alerts) will always be sent.

1111 game strictly follows a 21+ age policy. We do not knowingly collect any information from minors and do not provide services to them.

Date of birth is verified at registration. If any account is suspected of belonging to a minor, it is immediately suspended and investigated. If a parent or guardian believes their child has opened an account, please contact the support team.

1111 game reserves the right to amend or update this privacy policy as needed. If any significant changes are made, notice will be given via your registered email or a notification on the platform.

Continued use of the platform after any changes will be taken as your agreement to the updated policy. Please visit this page regularly. To learn more about us, see our About Us page.